Your company’s software footprint could include a combination of off-the-shelf software, perhaps bought for specific functions or departments. Or you may use subscription-based software in the cloud—also known as “Software as a Service” or SaaS systems.
As a company grows, these pre-designed, existing systems may not provide what fits for your day to day work, for reliable reports, or for good customer service. You could be dealing with frustrating workarounds for aging legacy systems, too.
We’ve summarized a few of the issues we see regularly—issues that can be solved with custom software.
- Employee frustration with manual tasks
Employee productivity shrinks and frustration grows with boring, repetitive manual tasks that should be automated. Bored and frustrated people make errors and may look for another job. Tailored software solutions help your people achieve their full potential and reduce manual errors.
- Siloed software for each department
Does each team or department use its own software? Costs for multiple subscriptions add up, systems don’t talk to each other, and IT support time swells. Custom software will synchronize multiple functions and departments and deliver reliable reports with speed.
- Aging legacy systems require workarounds
An outdated legacy system may not provide the information needed for today’s workflow or may require complicated workarounds and long waits for reports. Custom software can update legacy systems, reduce lost time, and deliver needed data rapidly.
- Not fulfilling customer expectations
Customers and staff today expect easy online connections with you, whether making a purchase or checking on order status. Avoid annoyance and lost sales when you offer an intuitive web-based interface designed to deliver what they want quickly and simply from anywhere.
- Difficult access when off-site or on mobile
When remote workers or sales teams can’t connect to needed information or communicate with other locations easily, productivity and sales suffer. A custom web portal will support multiple locations and remote workers with consistent, smooth access to vital content.
- Today’s software is web-driven and mobile accessible
Today’s custom software doesn’t reside on an in-house server, it’s housed on the web. Thus, through the simplicity of a web portal, anyone who needs to can access the software from a smartphone, tablet, laptop or desktop computer, in any office anywhere in the world—when there’s an internet connection.
Is it time to consider custom software?
If you’ve experienced just a few of the challenges we’ve outlined, talk to us.
As software experts, we’ve helped growing organizations discover how smooth, seamless, and streamlined their workflows can be, how they can save time and retrieve difficult-to-access content, and how sales grow when customers are happy with a fresh, easy-to-use web portal.
Learn more about our software services and the tech stack we use here.
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